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What You Agree To When You Use in789

These terms set out how your in789 account works — what we allow, what we ask of you, and how payments via DANA, OVO, and GoPay fit into the picture.

Account eligibility applies where local law permitsDANA, OVO, GoPay coveredOne account per personWe may update these terms with noticeContact support for any clause questions
in789 What You Agree To When You Use in789
TERMS CONTACT

Ask Us About Any Term or Clause

If a clause in these terms is unclear or you want to flag a concern about your account status, our support team can walk you through it. Reach us through the channels below — we handle terms-related questions alongside standard account and payment queries.

Live Chat Open the live chat window from your account dashboard. Available directly from the in789 mobile browser or desktop view for terms and account questions.
Email Support Send your question to our support address for written confirmation. Useful when you need a record of how a specific clause was explained or applied to your account.
Wallet Query Path For terms questions tied to a DANA, OVO, or GoPay transaction, include your wallet reference number so we can pull the exact record and respond accurately.
HOW WE HANDLE THIS

Data, Security and Your Account Rights

Your account data is stored securely and is not shared with third parties outside of what is required to process your wallet payments or comply with applicable rules. Here is how we handle the key areas covered by these terms.

Account Data Retention

We keep your account records for as long as your account is active and for a defined period after closure, in line with standard operator practice for supported regions.

Cookie Use

We use cookies to maintain your session across mobile and desktop. You can manage cookie preferences through your browser settings without affecting your login or wallet access.

Requesting Account Changes

To update personal details, close your account, or request a data summary, contact support via live chat or email with your registered wallet number for identity confirmation.

Payment Security

Transactions through DANA, OVO, and GoPay are processed over encrypted connections. We do not store full wallet credentials — verification uses the reference ID from each transaction.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — from account eligibility to what happens when a term changes.

We publish the updated terms on this page and notify you through your account. Continuing to use your account after the update counts as acceptance of the revised terms.

No. Our terms allow one account per person. Duplicate accounts may be suspended and balances held pending a review. Contact support if you have an existing account issue.

DANA, OVO, and GoPay transactions on your account are governed by these terms first, then by each wallet provider's own conditions. Disputes involving your in789 balance are handled under our terms.

Send a request through live chat or email, including your registered wallet number. We will confirm your identity and provide a summary of the data we hold for your account.

Duplicate registration, payment method misuse, incomplete verification, or attempts to bypass account checks can all result in suspension. We will contact you before taking permanent action where possible.

Access depends on whether local law permits it in your specific region. We do not make blanket availability claims — check your local rules before opening or continuing to use an account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.