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How in789 Handles Your Personal Information

This page tells you exactly what data we collect when you use in789, how we store it, and what rights you have over it.

Account data protectedDANA, OVO, GoPay payment dataYour right to access or deleteNo data sold to third partiesContact us anytime to review
in789 How in789 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about this policy, want to see what data we hold, or need to request a correction, our support team handles privacy queries directly. Reach us through live chat on the site, email, or our account help channel. We aim to respond to data requests within a reasonable time and will confirm receipt when your query arrives.

Live Chat Open the chat widget in your account dashboard. Available during our standard support hours for privacy and data queries.
Email Support Send your data request or privacy question to our support email. Include your registered account email so we can verify your identity.
Account Help Channel Use the in-account help section to submit a formal data access or deletion request. We log every request and follow up by email.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security is not a box we tick — it shapes how we build account flows and store records. Players in Yogyakarta and across Indonesia who use DANA, OVO, or GoPay to fund their accounts should know exactly how their information moves through our system and who can touch it.

Encrypted Storage

Account passwords and sensitive identity fields are stored using one-way encryption. We do not hold plain-text passwords and staff cannot retrieve them on your behalf.

Cookie Controls

Session cookies keep you logged in across lobby pages. You can clear cookies in your browser at any time; this will end your active session and require a fresh login with OTP.

Retention and Deletion

Payment records linked to DANA, OVO, or GoPay deposits are kept for the period required under applicable financial rules. Account data for inactive accounts is reviewed on a rolling schedule.

Access Requests

You can ask us for a copy of your personal data, request corrections, or ask for deletion where permitted under local law. Contact support and we will verify your identity before processing the request.

Common Questions About Your Privacy on in789

These are the questions we hear most often about how in789 handles personal data. If your question is not covered here, contact our support team directly through the account help channel.

We collect your name, email address, phone number, and identity details needed for wallet verification. Device data like IP address and browser type is also logged for security purposes.

No. We receive a transaction reference from the payment rail to confirm a deposit or withdrawal cleared. Your full wallet credentials stay with DANA, OVO, or GoPay and are never stored on our servers.

Yes. Submit a data access request through the in-account help section or email our support team. We verify your identity first, then send the relevant data within a reasonable timeframe.

Contact our support team via live chat or email with a deletion request. Some records — such as payment transaction logs — are kept for the period required by applicable financial rules and cannot be deleted early.

We do not sell or trade your data for marketing. Data is shared only where needed to process payments through DANA, OVO, or GoPay, or where required under local law in eligible regions.

Cookies keep your session active as you move between lobby pages and your account. You can clear cookies in your browser at any time, which will log you out and require a fresh OTP login to return.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.