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What You Agree To When You Use in789

These terms set out how in789 operates, what we expect from you, and what you can expect from us — covering account access, payment handling via DANA, OVO, and GoPay, and your rights as someone using the platform.

Account Eligibility RulesDANA, OVO, GoPay Payment TermsData and Privacy PostureJurisdiction-Dependent AccessContact and Dispute Paths
in789 What You Agree To When You Use in789
POLICY CONTACT PATHS

How to Reach Us About Legal Matters

If you have a question about our terms, need to request a data correction, or want to raise a policy dispute, our support team handles these through the channels below. For account-linked queries, have your registered contact detail ready so we can verify your identity before making any changes.

Live Chat Support Reach our support team directly through the live chat window inside your account. We handle policy questions, account verification, and data requests through this channel.
Email Policy Desk Send detailed legal or data requests to our dedicated policy email. Include your account ID and the specific change or query so we can respond without back-and-forth.
In-Account Help Centre The Help Centre inside your dashboard covers common policy scenarios including payment disputes, account holds, and how to request a data export or correction.
HOW WE HANDLE DATA

Security, Retention, and Your Account Rights

We handle account data with a clear retention and access framework. Your personal details, transaction records across DANA, OVO, and GoPay, and session history are stored only as long as operationally and legally required. You can request a summary of what we hold via the support channels above.

Data Retention Policy

We keep account and transaction data only for as long as required by applicable rules. Once the retention period ends, records are deleted or anonymised systematically — not held indefinitely.

Cookie and Session Handling

Cookies on in789 track your session state and login continuity — they do not sell your browsing data. You can manage cookie preferences through your browser settings at any time.

Account Security Measures

We use OTP verification at login and during withdrawal requests. If suspicious activity is flagged on your account, we pause access and contact you through your registered email before any funds move.

Right to Request Changes

You can request a correction, export, or deletion of your personal data at any time. Submit the request via live chat or email with your account ID and we will respond within our standard handling window.

Common Questions About Our Terms and Your Rights

These are the questions we get most often about policy, account rights, and how our legal terms work in practice for Indonesia. If your question is not covered here, our support team can help directly.

Account access is open to eligible individuals in regions where local Indonesian law permits online platform use. We verify eligibility during registration and reserve the right to close accounts that do not meet regional requirements.

We collect the details you provide at registration, your transaction history including DANA, OVO, and GoPay deposits, session logs, and device identifiers used for security verification purposes.

Contact our support team via live chat or the policy email desk. Include your account ID and the specific detail you want corrected. We will verify your identity first, then action the request.

Yes. Submit a deletion request through live chat or email. Some data may be retained for the minimum period required by applicable rules, but we will confirm exactly what is kept and for how long.

When you close your account, we retain only the data required for legal compliance during the mandatory retention period. After that window closes, your personal records are deleted or fully anonymised.

We notify you through your registered account contact before any material change takes effect. Continuing to use the platform after that date is treated as acceptance of the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.